Terms & Conditions
END USER LICENSE AGREEMENT & DATA COLLECTION & PRIVACY STATEMENT
The Agreement with TKTEdge Consignment
Welcome to the TKTEdge ConsignmentSM software applications and services associated therewith (hereinafter the "Services," or "Service"). The purpose of the Services is to automate and assist you with your event ticket brokerage business, so that you can focus on other aspects of your business. Such assistance includes, but is not limited to, handling certain automatable tasks of ticket brokering, selling and distributing tickets to marketplaces, listing tickets for download, automatically downloading tickets for season ticket holders, creating purchase orders, and managing post-sale activities.
The Services are operated by TKTEdge Consignment, Inc. ("we," "us," "TKTEdge Consignment," or "our") and the content on or provided by the Services is owned by us, unless otherwise indicated herein. As used herein, the term "TKTEdge Consignment" refers to TKTEdge Consignment, Inc. and its officers, subsidiaries, affiliates, parent companies, joint ventures, and any other corporate entities under common ownership, successors, assigns, directors, officers, agents, service providers, suppliers, and employers.
Please read these Terms and Conditions as they constitute a legally binding agreement that governs your use of the Services. This agreement, together with any additional terms, updates, supplements, and all TKTEdge Consignment rules and policies to which you, the user (hereinafter "User," "Ticket Brokerage," "Ticket Broker," 'you," or "your"), agree to when registering for and/or using the Services-for which said Terms and Conditions may be updated periodically and reflected in the interface of the Services-constitute the entire agreement regarding the Services that includes legally binding terms and conditions governing your license to use the Services. These Terms and Conditions apply to all persons who use these Services, regardless of their level of participation. BY ACCESSING THE SITE OR SERVICES, YOU AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF USE AND CONDITIONS OF USE STATED HEREIN, PLEASE IMMEDIATELY LEAVE THIS SERVICE OR SITE.
Acceptance of Terms
By using the Services in any way, you are agreeing to comply with these Terms and Conditions. In addition, when using the Services, you agree to abide by any applicable TKTEdge Consignment rules and policies, which may change from time to time. Should you object to any term or condition of the Agreement; any rules, policies, statements, or guidelines provided by TKTEdge Consignment governing use of the Services; or any subsequent modifications thereto or become dissatisfied with TKTEdge Consignment in any way, your only recourse is to immediately discontinue use of our Services. TKTEdge Consignment has the right, but is not obligated, to strictly enforce the Terms and Conditions through self-help, active investigation, litigation and prosecution.
Acceptance of the Terms and Conditions can be, but is not required to be, met by (i) clicking a button indicating you accept or agree to the terms and conditions; (ii) downloading any portion of the Services; and (ii) accessing and/or using any portion of the Services. By registering for and/or using the Services, you also agree that you have read, understand, and accept the Terms and Conditions and you affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. You acknowledge these Terms and Conditions are a binding and enforceable agreement between you and TKTEdge Consignment.
By using the Services, you also agree that you will not use the Services for any purpose that is unlawful or in contravention of these Terms and Conditions. TKTEdge Consignment reserves the right to change the Terms and Conditions from time to time without notifying you. If you object to any such changes, your sole recourse shall be to cease using the Services. Continued use of the Services following the effective date of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the Terms and Conditions of such changes. TKTEdge Consignment may cease all or part of the Services at any time without notice and is not obligated to retain or return any post or comment. If you do not agree to any of these Terms and Conditions, please do not register for or use the Services. To ensure your compliance with the above, we recommend you review the Terms and Conditions accessible in the user interface of the Services.
Use of the Services
By accessing or using the Services, you accept and agree to these Terms and Conditions and the Data Collection and Privacy Policy. You warrant that you are not prohibited from receiving products of U.S. origin, including services or software. You must provide all equipment and software necessary to connect to the Services and, including, but not limited to, a computing device that is suitable to connect with and use the Services. You are responsible for any fees, including Internet connection or mobile fees that you incur when accessing the Services.
User will use the Services only in connection with the conduct of User's business as a ticket broker or ticket brokerage. The Services will at all times be and remain in the possession and control of authorized ticket broker personnel. You agree that you will restrict access to and use of the Services to the Ticket Brokerage and authorized employees thereof, unless otherwise agreed to by TKTEdge Consignment in writing.
The Services shall at all times be used and operated by the User under and in compliance with the laws of the jurisdiction in which the Services may be provided, and in compliance with all lawful acts, rules and regulations and orders of any commissions, boards or other legislative, executive or judicial bodies or officers having power to regulate or supervise the use of the Services.
In order to access and/or use our Services, you may be required to create an account. You agree that you will keep and maintain your account credentials (e.g., username and password) confidential and that you will not disclose your account credentials to any third-parties outside of your Ticket Brokerage. You agree to immediately notify us in the event of any unauthorized access to or use of your account or other breach of security. You agree that you are responsible for all activities that occur under your account, whether the activities were performed by you or performed by an unauthorized third-party.
You warrant that your tickets are valid and that the information you provide to us associated with your tickets is true, complete and accurate. You warrant that your tickets are not fraudulent or counterfeit. You agree to immediately notify us in the event that you discover your tickets are fraudulent, counterfeit, or otherwise invalid, incomplete, or inaccurate.
Our Services are intended to assist you with your Ticket Brokerage business; however, you understand that we are not your agent or representative. Use of the Services does not remove User's sole responsibility and liability for ticket pricing, ticket listings, ticket distribution, post-sale responsibilities, or any other activities associated with a ticket brokerage business to third-parties, including, but not limited to consumers, ticket purchasers, and marketplaces. You are responsible for monitoring such activities to ensure accuracy, completeness, and compliance with any applicable rules and regulations. TKTEdge Consignment will attempt to list tickets accurately and for correct prices; however, you agree that you are solely responsible for and liable for such ticket brokerage activities. You agree that failure to independently audit listings may cause the User to incur a significant cost, which you agree TKTEdge Consignment is neither responsible for nor liable for.
Event cancellations, postponements, and other event changes may occur. TKTEdge Consignment may, at its sole discretion, handle such event changes for your Ticket Brokerage via our Services; however, you acknowledge and agree that you are solely responsible for handling such event changes and you agree to indemnify TKTEdge Consignment against any claim, demand, and/or liabilities, including costs and expenses, asserted by a third-party, resulting from or arising out of such event changes.
Our Service will attempt to fulfill ticket orders and automatically remove any sold inventory from all marketplaces; however, TKTEdge Consignment cannot guarantee that errors in this process will not occur. For example, a "double sell" occurs when one ticket is sold twice. By accessing and using our Services, you agree to bear all risks associated with use of our Services. You agree that TKTEdge Consignment is not responsible for double sells.
You acknowledge that there are state laws on the resale of tickets and you agree that it is your sole responsibility to ensure that ticket listings comply with all applicable local, state, federal, and international laws, rules, and statutes. To that end, as stated above, you are responsible for independently monitoring ticket listings by our Services to ensure such compliance.
You understand that each ticket marketplace may have terms and conditions, privacy policies, seller policies, and other rules and restrictions associated with listing and selling tickets (hereinafter "Marketplace Agreements"). You agree that it is your sole responsibility to review these Marketplace Agreements for any marketplaces on which your tickets are or may be listed in the future by our Services to ensure compliance. You agree that TKTEdge Consignment is not responsible for any violations of the Marketplace Agreements and you agree to indemnify TKTEdge Consignment against any claim, demand, and/or liabilities, including costs and expenses, asserted by any third-party marketplaces, resulting from or arising out of such violations of the Marketplace Agreements as a result of your use of the Services.
User represents and warrants that your use of the Services does not conflict with any third-party agreements and you agree to indemnify and hold harmless TKTEdge Consignment in the event that your use of the Services violates or conflicts with such third-party agreements.
Privacy
TKTEdge Consignment respects your privacy and is committed to protecting it. TKTEdge Consignment's full data collection and privacy statement is accessible . The privacy statement explains TKTEdge Consignment's policies and practices regarding your information. It is through this disclosure that TKTEdge Consignment intends to provide you with a level of comfort and confidence in how it collects, uses, and safeguards personal and other information it collects or that you provide through these Services, and how you can contact us if you have any questions or concerns. It is our sincere hope that by explaining our data handling practices that TKTEdge Consignment will develop a trusting and long-lasting relationship with you. By using the Services, you agree to the terms of this data collection and privacy statement.
The fees to register and use the Services are those agreed upon by you and TKTEdge Consignment. These fees are subject to change at any time, at the sole discretion of TKTEdge Consignment.
All fees paid will be non-refundable in the event that the Services are discontinued for violating the Terms and Conditions.
You are responsible for any fees incurred in connection with your use of these Services. For example, your Internet service provider may charge you access or data fees for your use of their services in connection with data transmission. Contact your provider for more information regarding their data rates and fees.
Other Conditions/Restrictions
The following restrictions apply to the use of the Services:
You shall not use our Services to list or sell stolen tickets;
You shall not use our Services to list invalid tickets;
You shall independently monitor ticket listings to ensure accuracy and completeness;
You shall independently review all terms and conditions and other agreements of third-party marketplaces to ensure compliance;
You shall treat your account credentials as confidential information and not disclose your account credentials to anyone outside of the Ticket Brokerage;
You shall refrain from any public or private comments that you will share TKTEdge Consignment's technology or processes with others;
You shall not use the Services if you are located in a country embargoed by the United States or if you are on the U.S. Treasury Department's list of Specially Designated Nationals;
In connection with your use of the Services, you will not engage in any activity that may create a risk of injury, death, property damage, and/or liability of any kind;
When accessing and/or using the Services, you shall not inflict emotional distress on any person, humiliate any other person, assault or threaten any other person;
You shall not sublicense, rent, lease, sell, trade, gift, bequeath, or otherwise transfer your account to anyone without TKTEdge Consignment's written permission; and
You shall not access or use an account that has been sublicensed, rented, leased, sold, traded, gifted, bequeathed, or otherwise transferred from the original account creator without TKTEdge Consignment's written permission.
TKTEdge Consignment does not guarantee that your tickets will be sold or will appear on any marketplaces within a certain time. TKTEdge Consignment will not, for any reason, provide compensation for tickets that do not sell, even if it is due to any unavailability of our Services resulting from an outage, maintenance, enhancements, or other delays.
System Requirements, Maintenance, Updates, and Limitations on Service
Use of the Services requires a computing device that is compatible with the Services and may require obtaining updates or upgrades from time to time in order to continue using the Services. Because use of the Services involves hardware, software, and Internet access, your ability to use the Services may be affected by the performance of these factors. High speed Internet access is strongly recommended. You acknowledge and agree that such system requirements, which may be changed from time to time, are your responsibility. You acknowledge and agree that TKTEdge Consignment is not responsible for supplying you with hardware necessary to use the Services.
TKTEdge Consignment reserves the right, in its sole discretion, to change, improve, correct, modify, suspend, discontinue or permanently cancel the operation of the Services or portions thereof at any time without any notice to you, and without incurring any obligations or liabilities to you or to any third-party. Your use of these Services after any changes are posted will be considered acceptance of such changes. The Services may not be available during maintenance breaks and other times. TKTEdge Consignment reserves the right to modify or discontinue, temporarily or permanently, any aspect of the Services for any reason and without notice. You agree that TKTEdge Consignment is not responsible for any costs, loss of revenue, or loss of business of any kind as a result of maintenance of the Services, or as a result of the Services being inaccessible for any other reason.
The version of the Services' software may be upgraded from time to time to add support for new functions and services, improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules and completely new versions (hereinafter "Enhancement(s)"). You agree to receive such updates (and permit TKTEdge Consignment to deliver these to you) as part of your use of these Services.
In any such event when and if TKTEdge Consignment provides Enhancements to the Services, User shall accept any TKTEdge Consignment Enhancements to or for the Services. In the event that there is or will be an incremental cost increase in a material amount to the Services associated with the Enhancement, the amount of said incremental cost increase shall be acceptable to TKTEdge Consignment and User. TKTEdge Consignment does not guarantee that we will continue to support any version of our Services for which you initially received a license for.
It is User's obligation to work with TKTEdge Consignment (or designate an approved contact) which TKTEdge Consignment and its support vendors can work with to resolve any issues upon which you provide us sufficient notice of. User will provide power and high speed Internet access for any equipment utilizing any of the services or products associated with the Services. TKTEdge Consignment is not responsible for issues involving an Internet Service Provider and User or any other third parties which make changes to User's network via direct (change) or indirect (outage) action.
Limited License
Unless and to the extent indicated otherwise, the Services and all materials and information ("Materials") contained on the Services (including past, present and future versions) and all content that is included in, on or that are otherwise a part of the Services are owned, controlled or licensed by TKTEdge Consignment. The contents of the Services and Materials, including the selection, coordination and arrangement of the Services and Materials, are protected by, or subject to protection by, worldwide copyright, trademark, patent, trade secret, and/or other proprietary rights, laws and treaty provisions whether or not a copyright notice or other proprietary mark is present. You agree to comply with all copyright laws worldwide in your use of these Services and Materials. Except as expressly provided herein, TKTEdge Consignment does not grant any express or implied right to you under any patents, trademarks, or copyrights.
Subject to your continued compliance with the Terms and Conditions, TKTEdge Consignment grants you a non-exclusive, non-transferable, limited right to access, view, and use these Services and Materials for your Ticket Broker business only. All rights, title, and interest in the Services and Materials not expressly granted to you in these Terms and Conditions are reserved by TKTEdge Consignment. You agree not to dispute TKTEdge Consignment's claims of ownership or validity of its rights to the Services and Materials.
TKTEdge Consignment may suspend or terminate any and all of your rights and authorization at any time for any reason. If you violate any of the Terms and Conditions, your rights under this Section will terminate at the sole discretion of TKTEdge Consignment and TKTEdge Consignment may terminate your access to the Services and Materials without notice and without any refund of fees.
Any right or authorization granted to you by TKTEdge Consignment is subject to the following obligations and restrictions:
a) you must retain, on all copies of the Materials downloaded, all copyright and other proprietary notices contained in the Materials and the Services;
b) you may not copy, reprint, modify, distribute, translate, port, publish, sublicense, assign, transfer, sell, lease or otherwise distribute the Materials or the Services in any way or reproduce or publicly display, perform, or otherwise use them for any public purpose or any other purpose than your Ticket Broker business;
c) you may not commercially exploit the Services, Materials nor underlying data, including without limitation, (i) creating derivative works of the Materials and the Services, (ii) using any data mining, robots, or similar data gathering and extraction tools on the Materials or the Services, (iii) creating a database, systematically downloading, storing any or all of the Materials from the Services or the Services itself, (iv) linking or framing any portion of the Materials, (v) extracting, deriving or attempting to extract or derive any source code or structure of all or any portion of the Materials or the Services by reverse engineering, disassembly, decompilation or any other means, or (vi) using other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of the Materials or the Services provided by TKTEdge Consignment;
d) you may not transfer the Materials or Services to any other person without the written consent of TKTEdge Consignment;
e) you may not use the Services or Materials with other content or in a manner that is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, or contains explicit or graphic descriptions, nor may your use victimize, harass, degrade, or intimidate an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
f) you may not register for or use the Services or Materials in a manner that impersonates any other person, business or entity, including TKTEdge Consignment, and its employees and agents;
g) you may not interfere, try to interfere, disrupt, or try to disrupt the TKTEdge Consignment servers or networks, or disobey any network access or security requirements, policies, directives, procedures, or regulations of TKTEdge Consignment or its representatives and agents who facilitate your use of the Services;
h) you may not use the Services or Materials as a means to engage in conduct that reflects poorly upon, disparages or devalues TKTEdge Consignment's reputation or goodwill, as determined in TKTEdge Consignment's sole discretion; and
i) you may not establish a link or otherwise hold yourself out as an exclusive user of the Services or suggest an affiliation with, approval of, or endorsement by TKTEdge Consignment when none exists.
TKTEdge Consignment reserves all rights not expressly granted to you under the Terms and Conditions.
Third-Party Information
These Services may contain links to third-party websites that are not owned or controlled by TKTEdge Consignment ("Third Party Websites"). TKTEdge Consignment has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any Third Party Websites. In addition, TKTEdge Consignment will not and cannot censor or edit the content of any Third Party Website. By clicking on links, you expressly relieve TKTEdge Consignment from any and all liability arising from your use of any Third Party Website, or from the content of any Third Party Website. When using a Third Party Website, you should be aware when you leave the Services and read the terms and conditions and privacy policy of each Third Party Website that you visit. Your linking to any Third Party Website is at your own risk and you agree that you must evaluate, and bear all risks associated therewith.
User Content
If you communicate to us any support requests, feature requests, ideas, suggestions, documents, and/or proposals (hereinafter "Ideas"), you do so voluntarily and with no expectation of compensation of any kind, or confidentiality. By communicating any Ideas to us, you grant TKTEdge Consignment ownership of the Ideas to use for any purpose and in any way, at TKTEdge Consignment's sole discretion. You understand that TKTEdge Consignment may have similar ideas under consideration and/or in development now or in the future. We do not warrant that you will receive any compensation, discount, or any special benefit as a result of sharing the Ideas with us.
Termination of Service
For the purposes of the Agreements, termination will not affect, in any way, any provision of the Agreements relating to TKTEdge Consignment's ownership in the Services, any covenants relating to the misappropriation, misuse or improper use or operation of the content and information contained therein, indemnification/hold harmless, limitation of liability, or any independent cause of action TKTEdge Consignment may have against User, as the same survives the termination of any or all of the Agreements.
If the Agreements are desired to be terminated by User for any reason, it must provide no less than sixty (60) days' prior written notification to TKTEdge Consignment to cancel any periodic maintenance fees. Cancellation of these maintenance fees will automatically cancel any licensing rights or interests User may have in the Services.
The Term of the Agreements and the License is one year commencing on the first date that the Services are available for use by the User (the "Effective Date"). Unless otherwise stated herein, the Term shall automatically extend for additional, consecutive one-year periods, unless both parties mutually agree, in writing, to elect to terminate the Agreements prior to the end of the Term.
You agree that TKTEdge Consignment, in its sole discretion, has the right (but not the obligation) to deactivate your account, or otherwise terminate your access to or use of the Services, immediately and without notice, for any reason, including, without limitation, if TKTEdge Consignment believes that you have acted inconsistently with the letter or spirit of these Terms and Conditions. Further, you agree that TKTEdge Consignment shall not be liable to you or any third-party for any termination of your access to the Service. Further, you agree not to attempt to use the Services after said termination, unless otherwise permitted by TKTEdge Consignment in writing.
Assignment and Delegation
The Agreements may not be assigned by User in whole or in part without the prior written consent of TKTEdge Consignment. TKTEdge Consignment may delegate its duties and obligations under the Agreements to others. TKTEdge Consignment may assign the Agreements at any time and without any notice to User.
Intellectual Property and Other Proprietary Rights
All intellectual property associated with the Services is and will remain owned by TKTEdge Consignment and User does not obtain any rights or interests in the Services other than those expressly given to User in the Terms and Conditions.
To the extent that any software (defined in its broadest sense) is developed or changed by User or its agents, assigns, or representatives in violation of any of the covenants herein, User agrees to grant, assign, transfer, and convey, and hereby grants, assigns, transfers, and conveys, to TKTEdge Consignment all right, title, and interest that said party has, or will have, to said modified software. User agrees to assist TKTEdge Consignment, at TKTEdge Consignment's expense, to perfect TKTEdge Consignment's ownership right, title, and interest in the inventions (whether patentable or not), copyrights, or other developments, including executing any documents and answering questions.
The Services are copyrighted, or subject to copyright protection, by TKTEdge Consignment and is not to be copied or otherwise distributed without the written permission of TKTEdge Consignment. User agrees to only use the Services for the purposes and subject to the terms and conditions in the Agreements. User shall not permit any third party, i.e., non-employee of the Ticket Broker, to gain access to the Services, without the written permission of TKTEdge Consignment.
The Ticket Broker shall not copy, nor permit to be copied, any version of the Services, including screen shots thereof, for any purpose other than for educational/training purposes for employees of the Ticket Broker. Additionally, Ticket Broker shall not, nor allow a third-party to-including any customer of Ticket Broker for which said Services is used for, reverse engineer, disassemble, de-compile, decipher, sell, sublicense, modify, adapt, translate, or transmit the Services, or any website or service offered with or for the Services, in any form or by any means without written consent from TKTEdge Consignment. Violation of any restrictions in the Agreements by User shall entitle TKTEdge Consignment or any agent of TKTEdge Consignment to take possession of the software and/or for TKTEdge Consignment to terminate the Services and the Agreements for the breach. The Services are and shall remain the exclusive property of TKTEdge Consignment.
The content and compilation of content included in the Services, such as sounds, text, graphics, logos, icons, images, audio clips, digital downloads and software, are the property of TKTEdge Consignment, or its licensors, and are protected by United States and international copyright laws. Such copyright protected content cannot be reproduced without TKTEdge Consignment's express written permission. TKTEdge Consignment reserves all rights not expressly granted in the Agreements. You will not take any action to jeopardize, limit or interfere with TKTEdge Consignment's intellectual property rights in the Software, Services, Products and/or TKTEdge Consignment Websites and Applications.
Any reproduction, modification, creation of derivative works from or redistribution of the Services, or any portion thereof to any other server or location for further reproduction or redistribution is prohibited without the express written consent of TKTEdge Consignment. You further agree not to reproduce, duplicate or copy Content from the Services without the express written consent of TKTEdge Consignment, and agree to abide by any and all copyright notices displayed on the Services. You may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in the Services. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Services.
TKTEdge Consignment's trademarks and trade dress may not be used in connection with any product or service that is not TKTEdge Consignment's, in any manner that is likely to cause confusion among consumers, or in any manner that disparages or discredits TKTEdge Consignment. You are not permitted to and shall not register or use any trade name, trademark, logo, domain name or any other name or sign that incorporates any of TKTEdge Consignment's intellectual property (in whole or part) or that is confusingly similar thereto.
The TKTEdge ConsignmentSM name, and all trademarks and logos displayed on these Services are owned or used under license by TKTEdge Consignment or constitute nominal or statutory fair use of said trademarks and logos. These trademarks include, but are not limited to, the TKTEdge ConsignmentSM trademark and associated logos. The unauthorized use of any trademark displayed on these Services is strictly prohibited.
Confidentiality
Unless otherwise indicated in writing by TKTEdge Consignment, User will use the highest degree of care to prevent disclosing to others the technical information and data furnished by TKTEdge Consignment under the Agreements. This obligation shall continue so long the Agreements are in effect and for a period until the information no longer remains confidential. Confidential information shall not include any information that: (i) is or becomes generally publicly known through no wrongful act on User's part; (ii) is already known to User without a third party's disclosure restriction at the time of a disclosure by TKTEdge Consignment hereunder, and as evidenced by a written document(s) predating TKTEdge Consignment's disclosure to User; (iii) is rightfully received by User from a third party without breach of the Agreements; (iv) is furnished to a third party by TKTEdge Consignment without a duty of confidentiality; (v) can be proven to have been independently developed by you without access to any Confidential Information by User prior to the commencement of the relationship contemplated hereunder, and as evidenced by a written document(s) predating TKTEdge Consignment's disclosure to User; or (vi) is explicitly approved for release by written authorization of TKTEdge Consignment. In the event of applicability of or reliance on by Receiving Party of subsection (ii), (iii) and/or (v) above, User/Ticket Broker must notify TKTEdge Consignment within ten (10) days of disclosure by TKTEdge Consignment or (10) from execution of the Agreements, whichever is later, or else User/Ticket Broker will be said to have waived its right and ability to rely on any one or more of these three subsections. User/Ticket Broker may disclose the information and data hereof to third parties if this is required for User/Ticket Broker to fulfill its duties under the Agreements and such third parties have agreed to conditions at least as stringent as those contained herein.
Notices
Any notice, consent, approval, request or other communication required to be given under the Agreements shall be in writing and shall be deemed effective (1) upon receipt if delivered by hand to an authorized individual to accept correspondences on behalf of TKTEdge Consignment or User/Ticket Broker or (2) when sent by certified or registered mail, return receipt requested.
In general, communications to TKTEdge Consignment may be made to:
info@tktedge.com
Disclaimer to Terms and Conditions
TKTEdge Consignment may at any time revise these Terms and Conditions by updating this posting. You are bound by such revisions and should therefore visit this page to review the current Terms and Conditions from time to time.
YOU AGREE THAT YOUR USE OF THESE SERVICES SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, TKTEdge Consignment, AND THEIR AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, PARENTS, AFFILIATES, SHAREHOLDERS, AND REPRESENTATIVES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE SERVICES AND YOUR USE THEREOF. TKTEdge Consignment, AND THEIR AGENTS, MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENT AND THE PROCESSES PROVIDED BY THESE SERVICES AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT OR THE PROCESSES, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION, TICKET INFORMATION, AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVERS, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD-PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR PROCESSES OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES AND ANY PROCESSES PROVIDED BY THE SERVICES. TKTEdge Consignment DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD-PARTY THROUGH THE SERVICES OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND TKTEdge Consignment WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. NEITHER TKTEdge Consignment NOR THEIR AGENTS ARE PROVIDING ANY LEGAL, TAX, MEDICAL, COUNSELING, ACCOUNTING, INVESTMENT, FINANCIAL OR ANY OTHER PROFESSIONAL SERVICES OR ADVICE.
User also acknowledges and agrees that AS TO TKTEdge Consignment, (i) USER ACCEPTS THE SERVICES AS-IS, AND THAT TKTEdge Consignment HAS NOT MADE, AND DOES NOT HEREBY MAKE, ANY REPRESENTATION OR WARRANTY OR COVENANT WITH RESPECT TO FITNESS, MERCHANTABILITY, CONDITION, QUALITY, DURABILITY OR SUITABILITY OF ITS SOFTWARE, SERVICES, WEBSITE, ANY TICKETS, ANY EVENT, OR ANY CONTENT, IN ANY RESPECT OR IN CONNECTION WITH, OR FOR THE PURPOSES AND USES OF USER, OR AS TO TITLE THERETO OR ANY OTHER REPRESENTATION OR WARRANTY OR COVENANT OF ANY KIND OF CHARACTER, EXPRESS OR IMPLIED WITH RESPECT THERETO; and (ii) THAT IN NO EVENT SHALL TKTEdge Consignment, OR ANY SUB-CONTRACTOR, VENDOR, OR AUTHORIZED SERVICE PROVIDERS HIRED BY TKTEdge Consignment IN CONNECTION WITH THE TRANSACTIONS CONTEMPLATED BY THE AGREEMENTS, BE LIABLE TO USER OR ANY THIRD PARTY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY OF LIABILITY (WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES OR LOSSES HAS BEEN NOTIFIED TO TKTEdge Consignment), FOR ANY DIRECT OR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER, OR FOR LOST PROFITS, BUSINESS INTERRUPTION, SAVINGS, REVENUES, LEGAL COSTS AND/OR EXPENSES, OTHER ECONOMIC LOSS, LOSS OF (OR COST OF SUBSTITUTE) EQUIPMENT OR MATERIALS OF ANY KIND WHATSOEVER, WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, IN ANY MANNER IN CONNECTION WITH: (i) THE USE OF OR ANY PROCESSES RELATED TO THE SERVICES; (ii) FOR ANY PURCHASE, USE OR LICENSE OF ANY COMPUTER SOFTWARE; (iii) FOR ANY DATA FURNISHED UNDER OR AS A RESULT OF THE AGREEMENTS; (vi) THE DURATION OR MANNER IN WHICH YOUR TICKETS ARE LISTED AT MARKETPLACES; (v) ANY INACCURACIES IN THE TICKET LISTINGS; (vi) ANY TICKET DOUBLE SELLS; OR (vi) ANY OTHER ACTIVITIES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.
Release and Covenant Not to Sue
To the maximum extent permitted by applicable law, you hereby release, and waive all claims and demands against TKTEdge Consignment and its officers, subsidiaries, affiliates, parent companies, joint ventures, any other corporate entities under common ownership, successors, assigns, directors, officers, agents, service providers, suppliers, and employers for claims, damages (actual and consequential), costs and expenses (including litigation costs and attorneys' fees) of every kind and nature, arising out of or in any way connected with use of the Services.
Marketplace or Consumer Disputes
You are solely responsible for any activities related to your tickets, ticket listings, and ticket order fulfillments, whether or not performed through the Services. TKTEdge reserves the right, but has no obligation, to become involved in any way with these disputes. If you have a dispute with one or more consumers or marketplaces, you release TKTEdge Consignment and its officers, subsidiaries, affiliates, parent companies, joint ventures, any other corporate entities under common ownership, successors, assigns, directors, officers, agents, service providers, suppliers, employees, and employers from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes, including without limitation any intellectual property dispute or any dispute over the payment or fulfillment of ticket orders.
Force Majeure
TKTEdge Consignment shall not be liable for any delay or failure to provide the Services resulting from causes outside the reasonable control of TKTEdge Consignment, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond TKTEdge Consignment control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
Indemnity and Hold Harmless
By using these Services you agree that you will defend, indemnify and hold harmless TKTEdge Consignment, together with its subsidiaries, affiliates, parent companies, joint ventures, any other corporate entities under common ownership, successors, assigns, directors, officers, agents, service providers, suppliers, employees, and employers, from and against all the liabilities, liens, actions, claims, costs, taxes, damages and expenses (including reasonable attorneys' fees and costs) if any third party brings a claim against TKTEdge Consignment in connection with, or arising out of (i) your breach of the Terms and Conditions; (ii) your violation of any law, rule or regulation of the United States or any other country; (iii) your infringement or violation of the rights of any third parties (including intellectual property rights); (iv) your use of the Services; (v) any other party's access and use of the Services with your account credentials or other appropriate security feature; (vi) double ticket sells resulting from the Services; (vii) any inaccuracies in ticket listings; (viii) any tickets purchased as a result of the Services; or (ix) violation of any laws related to the resale of tickets. TKTEdge Consignment reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and, in such case, you shall agree to cooperate with TKTEdge Consignment's defense of such claim.
Arbitration
We look forward to a long and mutually productive relationship with you. However, if you become dissatisfied for any reason with the fees charged or the Services, we encourage you to bring that to our attention immediately. It is our belief that most such problems can be resolved by good faith discussions between the parties. Nevertheless, it is always possible that some dispute may arise which cannot be resolved by discussions between us. We believe that such disputes can be resolved more expeditiously and with less expense to all concerned by binding arbitration than by court proceedings.
Any dispute between you and TKTEdge Consignment (including, without limitation, any individual currently employed or formerly employed by TKTEdge Consignment) shall, at the sole discretion of TKTEdge Consignment, be subject to binding arbitration. In addition, all questions regarding the arbitrability of the dispute, including whether you and/or TKTEdge Consignment has agreed to arbitrate the dispute, shall be decided by such arbitration. This agreement to arbitrate all disputes between us applies even if some person or entity claims that this Agreement is void, voidable or unenforceable for any reason. By agreeing to arbitrate, all parties are waiving jury trial.
The arbitration shall be held in Orange County, California, before a mutually acceptable arbitrator, pursuant to the rules of arbitration of the American Arbitration Association. You consent to personal jurisdiction in California and venue in Orange County in any action, and agree to waive the right to proceed in any other jurisdiction or forum concerning a dispute between the parties or relating to this Agreement. This agreement to arbitrate shall survive the termination of the Services or this Agreement.
Miscellaneous
These Terms and Conditions together with any additional terms to which you agree when using any aspect of these Services constitute the entire agreement regarding the Services, and supersede all prior or contemporaneous communications, whether electronic, oral or written between you and us with respect to the Services. You agree that these Terms and Conditions are governed by, and construed in accordance with, the laws of the State of California, regardless of principles of conflict/choice of laws that may require the application of the laws of another jurisdiction. If a court determines that any term or condition in these Terms and Conditions is illegal or unenforceable, then such term will be eliminated and the remaining terms and conditions will remain in force and effect.
No delay or omission to exercise any right, power or remedy accruing to TKTEdge Consignment upon any breach or default by User under the Agreements shall impair any such right, power or remedy of TKTEdge Consignment, nor shall any such delay or omission be construed as a waiver of any breach or default, or of any similar breach or default occurring, nor shall any waiver of a single breach or default be deemed a waiver of any subsequent breach or default, nor shall any single or partial exercise of any right preclude the exercise of any other right or any other remedy at law or in equity. Except as expressly and specifically set forth in this these Terms and Conditions, no representations, statements, consents, waivers, or other acts or omissions by TKTEdge Consignment shall be deemed a modification of these Terms and Conditions nor be legally binding, unless documented in physical writing, hand signed by You and a duly appointed officer of TKTEdge Consignment.
If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect. All lawsuits arising from or relating to these Terms and Conditions shall be brought in a competent Federal or State court of California, and you hereby irrevocably submit to the exclusive personal jurisdiction of such courts for such purpose.
The terms and conditions described in the Agreements shall be considered to be the complete and exclusive statement of the understanding between User and TKTEdge Consignment, and cancels and supersedes all earlier promises, representations, discussions or agreements, written and oral, between the parties which relate in any way to the Services. To the extent there is any inconsistency between any obligations and rights in the Agreements, the latest issued provision shall prevail over the provision issued earlier in time. To the extent the provisions were issued contemporaneously, the terms and conditions herein shall prevail.
The terms and conditions in the Agreements shall be binding upon and inure to the benefit of User and its permitted successors and assigns (subject to any other provision in the Agreements), and shall be binding upon and inure to the benefit of TKTEdge Consignment and its successors and assigns.
YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ THE TERMS AND CONDITIONS AND UNDERSTAND THE OBLIGATIONS, RIGHTS, CONDITIONS, TERMS, RESTRICTIONS, CONDITIONS, AFFIRMATIONS, REPRESENTATIONS, AND WARRANTIES SET FORTH HEREIN. BY CLICKING ON THE ACCEPT BUTTON AND/OR CONTINUING TO USE THE SERVICES OR REGISTER FOR THE SERVICES, YOU EXPRESSLY CONSENT TO BE BOUND BY ITS TERMS AND CONDITIONS AND GRANT TO TKTEdge Consignment THE RIGHTS SET FORTH HEREIN.
Revised - 10/2025
Data Collection & Privacy Statement
General Statement
TKTEdge Consignment, Inc. ("we," "us," "TKTEdge Consignment," or "our") greatly respects your privacy and the importance of discretion when handling your information. This data collection and privacy statement ("Statement") explains TKTEdge Consignment's policies and practices.
In particular, this Statement explains:
What personally identifiable and non-personally identifiable information of yours or a third-party is collected through your use of the TKTEdge Consignment SM software applications and services (hereinafter the "Services");
The TKTEdge Consignment organization and our Services;
How we use the information;
How we collect the information;
How we share the information;
The choices available to you regarding your information;
How you can access and control your information; and
The security measures we use to reduce the risk of loss, misuse, unauthorized access, disclosure, and alteration of your information.
By explaining our policies and practices in this Statement we intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect or that you provide through the TKTEdge Consignment SM software applications and services. This Statement also explains how you can contact us if you have any questions or concerns. It is our sincere hope that by disclosing our data collection and privacy practices, we will develop a trusting and long-lasting relationship with you. By using the TKTEdge Consignment SM software applications and services, you agree to the terms of this data collection and privacy statement.
Scope and Acceptance
This data collection and privacy statement applies to any persons or entities that use the Services.
This Statement may be updated by TKTEdge Consignment from time to time. TKTEdge Consignment will provide notice of any materially significant changes to this Statement by posting notice on the Services or by emailing you. By accepting this data collection and privacy statement, you consent to our collection, storage, use and disclosure of your personally identifiable and non-personally identifiable information as described in this Statement.
Information About Our Organization and the Services
The business purpose of these Services is to provide a technology platform that automates and runs core components of a professional event ticket brokerage, allowing ticket brokers to focus on other aspects of their business. The purpose of the Services is to automate and assist you with your event ticket brokerage business, so that you can focus on other aspects of your business. Such assistance includes, but is not limited to, handling certain automatable tasks of ticket brokering, selling and distributing tickets to marketplaces, listing tickets for download, automatically downloading tickets for season ticket holders, creating purchase orders, and managing post-sale activities.
In order for you to utilize our Services we collect certain information from you for the purpose of handling various ticket brokering tasks and in order to improve the Services that we provide. You may opt out of providing such information; however, we may not be able to provide all of our Services to you.
Information We Collect From You
"Personally identifiable information" or "personal information" is information that can be associated with a particular person and could be used to identify that particular person, whether from the information alone or from a combination of other information that TKTEdge Consignment has or is likely to have access to. TKTEdge Consignment does not consider personal information to be information that is anonymous or aggregated so that it could no longer be used to identify a particular person.
We collect personal information from you that you provide to us directly and voluntarily, such as when you register for or during your use of our Services. Such personal information that you provide to us voluntarily may include, but is not limited to, name, physical address, email, telephone number, financial information, shipping and billing information, ticket information, and your marketplace account information.
When a transaction is submitted through our Services, all details of the transaction are required to be available to us so that our Services may function properly to process the transaction. Such details include, but are not limited to, sales information, ticket information, marketplace user names and passwords, and shipping information.
For each such transaction you submit to us for processing, our Services may store in our databases your user authentication token, the marketplace, an order identification, sales information (e.g., event, venue, event date and time, quantity of tickets, section, row, seat numbers, sales price, etc.), and a date and time the transaction was submitted to us. This transaction information is used for billing purposes and may be used for improving our Services. For example, some of the transaction information may be used, in accordance with Section 5 of this Statement, to determine the amount of traffic through our Services and to perform other analytics. Such aggregate analytics data will not include any personally identifiable information.
If an order generates an error, we may also store information about the order for the purpose of diagnosing the potential problem and implementing a solution. Such information will only be used for these purposes, unless otherwise indicated in this Statement. Any unnecessary data will be destroyed upon solution of the error and will not be made available to any third-parties, unless required to implement the solution.
We may use your information to create listings on one or more marketplaces using our Services. The following information may be stored on our databases for the purpose of determining usage of our Services, for compliance with marketplace service agreements, for providing customer support, or for any of the Purposes identified in this section and in Section 5 of this Statement: event information, ticket quantity, section, row, and seat numbers, barcodes, identifying copies of electronic tickets, pricing, price changes, and dates and times of any changes to listings. Personally identifying information associated with the creation of a listing will only be available on an as needed basis to TKTEdge Consignment or the marketplace in which the listing was created. Any other data, such as aggregate totals of listings or non-personally-identifiable pricing data, may be used by TKTEdge Consignment and disclosed to others, but will not identify you or your tickets.
During your use of our Service, we may automatically collect information about your use of our Services, such as device identifiers, MAC address, location information, computer and connection information, IP address, browsing history, and web log information.
Our Services may use session and persistent "cookies" to collect personally identifiable information in order to verify login credentials and track login utilization.
When you ask for customer support assistance or customer support assistance is reasonably necessary for your continued use of our Services, we may collect and store contact information that you provide, information about the customer support issue, and your user account information. We may also store any correspondence associated with the customer support assistance.
We may also supplement the information we collect from you with information from third-party sources, such as marketplaces, in order to perform or improve the Services.
If you provide personal information about someone else, such as your customer information from a transaction, we would only store the information on an as needed basis, such as to create a shipping label or if we were otherwise required to collect the information through a partnership. We would inform you if we chose to collect such personal information for any other reason. You agree that such personal information that you provide about someone else is provided with their consent and that you alone are responsible for informing them as to how their personal information may be collected, used, and disclosed.
Our primary goal in collecting personal information from you when you use the Services is to provide you the functionality and services that you need to fully and efficiently utilize our Services and to continuously improve the quality of your experience while using our Services.
We collect other information, non-personally identifiable information, from users of our Services. This means that we do not track these items on an individual basis that identifies the users of our Services, but rather gather and collect this information on an aggregate [or anonymous] basis that includes all such users. Non-personal information includes tracking web pages associated with our Services that are visited or the amount of time spent using our Services.
We may collect additional non-personal information from the electronic device that you use to access our Services, which may include the type/model of the electronic device and the electronic device's service provider and operating system.
Our primary goal in collecting aggregate information from you is to be able to perform metrics that allow us to improve the functionality of our Services. We collect aggregate information in order to track page visits and peak usage times for our Services, and to perform click-through analysis and web page layout re-design.
We may use session and persistent "cookies," session logs, spotlight ads/web beacons/GIF/pixel tags, and third-party click tracking analytics tools (such as DART, Omniture tags, DoubleClick, Efficient Frontier, and Google Analytics) to collect aggregate or other non-personally identifiable information about users of our Services. An explanation for each of these items and how they work is included in Section 6 - How We Collect Information.
How We Use the Information We Collect
We collect, store, and use your information to provide you with our Services and to improve our Services. We may use the information collected in connection with the Services:
a. To create your account and allow your use of our Services;
b. To contact you to provide you with information on your listings, marketplace accounts, sales, and payments, collect fees, resolve disputes with you or third-parties, trouble-shoot any problems with your account, and for any other purposes related to our Services and consistent with this Statement and any applicable laws;
c. To provide technical and other customer support or respond to user inquiries;
d. To prevent fraud, security breaches, or other illegal activities or enforce the Terms and Conditions and other applicable policies;
e. To notify you of service updates or updates to our policies and terms;
f. To contact a marketplace in order to process a transaction or to enable new features/tools on the marketplace, or for a support-related issue related to the marketplace;
g. To process a transaction for you;
h. For accounting and litigation purposes;
i. To retain for our records and provide you with your purchase, sales, and listing history and payment transaction history for billing purposes and to improve our Services;
j. To measure our Services and monitor traffic through our Services;
k. To troubleshoot our Services and diagnose any technical issues and implementing solutions thereto;
l. To customize the user experience;
m. To inform you about promotional activities or supplemental products and services;
n. To solicit input or feedback about our products and services;
o. To verify your personal information for accuracy, as may be necessary;
p. To generate analytics that improve our Services, content, and product offerings and services;
q. To compile aggregate user data that is stored in our databases, which may be used for marketing and other purposes related to our Services;
r. To track your usage of our Services;
s. To comply with legal requirements and our policies and/or use procedures reflected in the Terms and Conditions
t. To provide and promote our products and services that are related to our Services;
u. To process fee payment for use of our Services or notify you of the status of your account; and
v. To verify your identity (together, the "Purposes").
Aggregate analytics data may be used to improve our Services, and may also be disclosed to affiliates, partners, subsidiaries, subscribers, or other third-parties for their benefit. Such aggregate analytics data will not include any personally identifiable information and may include, but is not limited to: sales data from transactions processed through our Services, purchase data associated with tickets purchased by users through our Services, and listings data including tickets listed and the prices at which they are listed.
Marketplace account information that you provide to us voluntarily may be submitted to a marketplace or their employees for the purpose of enabling access to certain features and tools provided by said marketplace, or for receiving technical or other customer service support associated with said marketplace for your benefit. In either of these instances, TKTEdge Consignment may contact said marketplace using your information. TKTEdge Consignment will not contact a marketplace using your information for any other reason. Any information that is used for these purposes, but not cataloged per this Statement or our Terms and Conditions will be deleted upon completion of use. If you choose to not permit TKTEdge Consignment to contact one or more marketplaces using your information, you may contact us by email at info@tktedge.com so that we may comply with your request. If you withdraw consent for TKTEdge Consignment to contact marketplaces on your behalf for the purposes set out in this Statement, you may not have access to certain features of our Services and we may not be able to provide you with all of the Services and customer support offered to our users.
TKTEdge Consignment may, at its discretion, use your ticket inventory and the ticket inventory of other users of our Services by aggregating them together and publishing them for sale at an aggregate or bundle price to affiliates, partners, subsidiaries, subscribers, or other third parties. You have a choice as to whether your ticket inventory may be used in this manner. You may opt out of some or all of your ticket inventory being used in this manner by informing us by email at info@tktedge.com.
We retain your personal information as long as it is necessary and useful for our Services. Upon request, your personal information from closed accounts will be deleted or made anonymous within a reasonable time. After it is no longer necessary for us to store your personal information, we will destroy your personal information in a secure manner.
How We Collect Information
We collect information you voluntarily provide to us in connection with your registration and use of our Services.
We may also obtain information about you from outside sources. For example, our affiliates may share with us certain information you have previously provided to them. We also may obtain commercially-available demographic information from third parties. If you engage with us, our affiliates or our partners via social media, the social media platforms also may share certain information with TKTEdge Consignment. You may be able to adjust your social media privacy settings to limit the sharing of your social media data.
We may also obtain information that is provided to us from third parties, such as a marketplace, through transactions that our Services process for you.
Other than the information collected through outside sources, including marketplaces, and information that you voluntarily provide to us through your registration and use of our Services, information may also be collected in connection with certain software and Internet-based tools, which are explained in more detail herein below.
A "cookie" is a small text file that helps us in many ways to make your use of our Services more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to use our Services. They also allow us to tailor our Services or advertisement to better match your interests and preferences. There are a couple different types of cookies.
A "session" cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all your browser's windows, or when you shut down your computer, the session cookie disappears forever.
A "persistent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies; however, this may prevent you from having access to some of our Services' functions or features.
Our Services may use third-party click tracking analytics tools (such as DART, Omniture tags, DoubleClick, Efficient Frontier, and Google Analytics) to capture click-through statistics.
Our Services may use spotlight ads/web beacons/GIF/pixel tags which are instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader's experience such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the city, state, and county associated with the applicable IP address. In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.
When you use our Services the server housing the pages may automatically generate a "session log." We use session logs to help us determine how people travel through our Services. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we're providing is being used. The data gathered may include the Internet Protocol (IP) address from which you came, the website or software application that referred you, the pages you visited and the date and time of those visits.
Disclosure
We will disclose your information (in some cases personal information) with third parties, that is parties other than TKTEdge Consignment, in the following circumstances:
a. We may disclose your information to a marketplace in order to process a transaction, create and manage a listing, or perform other features of our Services.
b. We may disclose your information to third-party service providers to perform services associated with our business, including ticket delivery and fulfillment services, payment processing, bill collection, website operations, data analysis, e-mail delivery, hosting services, customer service and to assist us in our marketing efforts. We direct all such third party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services for us.
c. We do not disclose your personal information to third parties for their own purposes without your explicit consent.
d. We may disclose aggregate information (information about you and other users and your/their use of our Services collectively, but not personally identifiable) to our affiliates, partners, subsidiaries, subscribers, and other third parties for their benefit.
e. In the event that TKTEdge Consignment undergoes a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, including personal information, to the successor organization in such transaction. If material changes to our privacy practices occur as a result of the business transaction, we will notify you and other users of the business transition prior to transferring your personal information.
f. We may, at our discretion, disclose your information to our affiliates, partners, subsidiaries, or commonly owned or controlled companies. We may share such information as a normal part of conducting business and offering products and services to our customers.
Vendors, contractors or partners of our Services who have access to your personal information in connection with providing services for our Services are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for our Services.
Our Services will disclose your personal information, without notice, if (1) in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TKTEdge Consignment, its affiliates or our Services; (b) protect and defend the rights or property of TKTEdge Consignment, its affiliates or our Services; or (c) act under exigent circumstances to protect the personal safety of TKTEdge Consignment or affiliate personnel, users of their Services, or the public; or (2) if required to do so by law.
We do not share, sell, or rent personally identifiable information with independent companies for their own use without providing you a choice.
Choices
You have a choice about how we use some or all of your personal information to communicate with you, send you marketing information, provide you with a customized experience, and contact others for your benefit. You may withdraw your consent to use your personal information for such purposes by notifying us by email at info@tktedge.com.
If you withdraw such consent, we may not be able to provide all of our Services to you.
If you no longer want TKTEdge Consignment to make active use of your information, you may inform us by contacting us at the email and/or physical address provided above. We will respond to your request within a reasonable time period. Please note that certain records, for example those pertaining to payments or customer service matters, may be retained for legal or accounting purposes.
Access To and Control over the Use of Your Information
To correct or update your personal information contact us by email at info@tktedge.com.
We will use reasonable efforts to correct any factual inaccuracies in your information.
The scope of access available for this request is for information stored in the database that holds the data for our Services. Any personal information that has been collected from you on other databases will not be accessible or changeable through the processing of this request.
Information that is collected by or sent to us may be stored and processed in the United States or any other country in which we or our affiliates, subsidiaries, or service providers maintain facilities. In this regard, or for purposes of sharing or disclosing data in accordance with this data collection and privacy statement, we reserve the right to transfer information outside of your country. By using our Services you consent to any such transfer of information outside of your country.
Users in certain jurisdictions have a right to access personal information held about themselves. Your right to access can be exercised in accordance with any applicable law. Please submit any request for such access to your personal information in writing to the email address or physical address provided above, so that we may process your request.
We will honor any statutory right you might have to access, modify or erase your personal information. You can contact us at the email address or physical address provided above to request access. Where you have a legal right to request access or request the modification or erasure of information, we can still withhold that access or decline to correct information in some cases in accordance with applicable law, but will give you reasons if we do so.
Security of Your Information
Safeguarding information of users of our Services is important to us. We use systems, policies and procedures to maintain accuracy of information and to protect information from loss, misuse or alteration.
When you provide personal information, such as email address or telephone numbers, to us through our Services, we use "Secure Socket Layers" or SSL to protect your data. SSL is encryption technology that helps safeguard your personal information against misuse by unauthorized individuals.
All usernames and passwords that we store in our databases are encrypted.
Vendors, contractors or partners of our Services who have access to your personal information in connection with providing services related to the use and operation of our Services are required to keep the information confidential.
Vendors are not permitted to use this information for any other purpose than to carry out the services they are performing for our Services.
Although we have taken measures to safeguard your personal information, we cannot guarantee or ensure the absolute privacy of your personally identifiable information. For example, we may be required by law to disclose information to government or law enforcement agencies. We may also be required to disclose personal information to legal authorities in the event of a complaint or legal action arising from your use of our Services. In addition, third parties may gain unlawful access to your information. Accordingly, although it is our practice to safeguard your personal information, we cannot guarantee that your personal information will remain private.
Privacy Policies of Third Party Links
Our Services may contain advertisements from companies other than TKTEdge Consignment or links to other websites, applications, or services. We encourage you to review the data collection and privacy statements of all services, applications or websites that you visit, including those whose links are provided so that you can understand how your information may be collected, used and shared by them. We are not responsible for the data collection and privacy statements, content or data handling practices on other applications or websites.
How Long is Your Information or Data Kept by TKTEdge Consignment
We will retain your information for as long as is necessary to: (1) fulfill any of the Purposes (as defined in Section 5 of this Data Collection and Privacy Statement) or (2) comply with applicable legislation, regulatory requests and relevant orders from competent courts.
Contacting Us:
If you have any questions, comments or concerns about this online data collection and privacy statement for our Services, our data collection and privacy practices, or have any questions regarding the content of our Services, please contact us by email at info@tktedge.com.
Data collection and privacy statement Effective Date and Revision Days
Occasionally we may update the data collection and privacy statement for our Services in order to reflect any changes to our Services or our privacy practices. When we post changes to the data collection and privacy statement, whether at registration for our Services, within the interface for our Services, or by email or other communication method, we will update the "last updated" date at the bottom of the data collection and privacy statement. If there are material changes to this data collection and privacy statement or in how we will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. You agree that your continued use of our Services or associated websites or products after notice shall constitute your acceptance of the data collection and privacy statement. We encourage you to periodically review the data collection and privacy statement to be informed of how TKTEdge Consignment is collecting, using, and protecting your information.
Revised - 10/2025

